Privacy policy

Move It NQ Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe or register an account on www.moveitnq.com.au (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you register for an account through the Site, we collect certain information from you, including your name, address, date of birth, gender, fitness history, email address, and phone number. We refer to this information as “Member Information”

  • Email Subscription
  • Member Accounts

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Registration Information.


We use the Member Registration information to track program attendance and report fitness activity of members.

All information collected is treated as STRICTLY CONFIDENTIAL, and Move It NQ will not share or redistribute your information with any third party on an individual level except as required by law. We may, share aggregated or anonymised information with third parties. This information cannot be used to individually identify you. Such aggregated information does not include any information that would identify you personally.

We use your postcode to determine interest for programs in certain areas.

We use your attendance data and feedback to help us improve programs and provide effective health resources to help you live a healthier and more active lifestyle.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Embedded videos on our website

Embedded videos on our website use YouTube’s Privacy Enhanced Mode. When you play an embedded video from our website, the video and associated assets will load from the domain www.youtube-nocookie.com, and other domains associated with Google’s YouTube player. If the domain www.youtube-nocookie.com is blocked, a local version of the video will be played instead, if available. The only data we collect about this is whether you received the YouTube version or the local version. You can access the privacy policy for YouTube on its website.

Email lists, registrations and feedback

We will collect information that you provide to us when signing up to mailing lists and registering for our events, or when submitting feedback on your experience with our website.

We use Vision6 to manage our mailing lists and event registrations. You can access Vision6’s privacy policy here. When subscribing to one of our mailing lists, you will be asked to give your express consent that Vision6 may use your data for analytics purposes. Analytics are performed when you click on links in the email, or when you download the images in the email. They include which emails you open, which links you click, your mail client (eg ‘Outlook 2016’ or ‘iPhone’), if your action occurred on ‘mobile’ or ‘desktop’, and the country geolocation of your IP address (the IP address itself is not stored).


We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal

Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Additionally, you can opt out of some of these services.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you register through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at pc@nqsports.com.au or by mail using the details provided below:

Townsville Sports House Office 4 Redpath Street, North Ward, QLD, 4810, Australia